Capacity Management Training

MentPro provides very successful training in the area of Capacity Management.

Service Description and Benefits


Service Description

Customer Benefits

The Capacity Management training offered by MentPro spans the following:

  • What is Capacity Planning and benefits thereof
  • The 5 stages of Maturity within an organization
  • Organizational structures for effective capacity management
  • Capacity Management Approaches
  • Modeling and Forecasting phase
  • Analysis and Presentation phases
  • Why Capacity Management fails in some organizations
  • Typical Management pitfalls in some organizations.
  • Symptoms of failed Capacity Management within organizations.
  • How to Stop Capacity Management failing.
  • How to assess current Capacity Management maturity.
  • How to assess the quality of Business Discovery Processes or lack thereof. Remedial action plan.
  • What to assess with regards to Forecasting / Modeling or lack thereof. Remedial action plan.
  • Assessment of Capacity Management Reporting. Remedial action plan.
  • Assessment of Inter-departmental interfaces and OLAs. Remedial action plan.
  • Assessment of Capacity Management and Business Alignment. Remedial action plan.
  • Assessment of Capacity Management and Financial Departments interfaces. Remedial action plan.
  • Assessment of Capacity Management toolset(s). Requirements definition.
  • Assessment of Capacity Management Baseline and Capacity Database mechanisms. Remedial action plan.
  • Prioritized plan for the definition and rollout of current procedures.
  • Delegates will be able to provide a practical explanation of Capacity Management and its evolution as an essential discipline in IT Governance
  • To provide delegates with a clearer and up to date understanding of Capacity Management and enable them to realign their approach to Capacity Management challenges
  • Delegates will be able to apply the latest ‘best practice’ methods and techniques to the promotion and implementation of the Capacity Management disciplines. They will also be able to introduce Capacity Management into corporate “IT Governance” Programs
  • Delegates will be able to produce a complete capacity plan for the organization
  • Delegates will also know the symptoms within organizations that have ineffective Capacity Management as well as how to rectify the situation


Service Cost

Pricing for this service is based on a fixed price basis dependent on:

  • Number of delegates with a reducing scale tariff.

MentPro - Johannesburg
Tel: +27 11 486 1422
Fax: +27 86 512 7009

MentGrow - Johannesburg
Tel: +27 11 486 1422
Fax: +27 86 512 7009

Physical address
2 Coetzer Street , Greenside , Johannesburg