MentPro Presented at SMEXA ’13

MentPro presented on Capacity Metrics at SMEXA ‘ 13

 The conference was very interesting especially for everyone interested in the ITIL framework. The importance of capacity management was emphasized during the conference as many people see it as a “nice to have” however it is an essential component of IT Service Management. 

Efficient capacity management will not only ensure service availability but can also result in cost savings through reclamation.

Contact MentPro for any capacity management consulting, training, advice!!!

Link to presentation:

http://www.itsmf.org.za/index.php/2013-03-12-07-35-18/smexa-13/smexa-capacity_metrics-pdf?format=raw

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